Contact Us

We’re here to connect.

Whether you have a question about a product, need assistance with an international order, or just want to talk tech, the Ignis team is ready to assist.

Get in Touch

For the fastest response, please email our support team directly.

• 📧 Email Support: orders@ignisstore.co.za

  • Response time: We aim to reply to all queries within 24 hours.

Operating Hours

Our support team operates during South African Standard Time (SAST).

• Mon – Fri: 08:00 – 17:00 (GMT+2)

• Sat – Sun: Closed

• International Customers: If you message us outside of these hours, we will get back to you as soon as our office opens.

Note: We operate as an online store. This address is for administration and returns only; no stock is held on premises. 

Ignis - Umhlanga Ridge, South Africa, 4319